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Terms And Conditions

Appointments

Appointments can be made by text, email, phone or via the website contact page. Your appointment time is reserved specifically for you. You will receive an appointment reminder 48 hours before your scheduled appointment time via text message.

Consultation Fee

Sadly owing to a number of “no shows” it has been necessary to introduce a consultation fee for any appointment in clinic of £50.00 This is payable at the time of booking and appointments are not confirmed until the fee has been paid. This is the charge for my time in clinic (usually 1 hour) and my advice and expertise relating to your skin care needs. Should you go on to have treatment in clinic the consultation fee will be deducted from the cost of your treatment. A further consultation fee/deposit will be required for botulinum toxin review appointments of £180.00. This can be refunded if no “top up” is required at review or held for future appointments.

Late Arrivals

Unforeseen circumstances can lead to delays, I am sympathetic to this. Please try and contact me if you know you are going to be delayed (if safe to do so). Any arrivals 15 minutes later than your booked appointment time may need to be rescheduled.

Cancellation and Failing to attend your appointment.

If for any reason you need to cancel or reschedule your appointment, please give a minimum of 48 hours notice. Short term cancellations apply to any appointments cancelled within 48 hours of your appointment time and will insure a charge of up to 100% of treatment value.

Trusted reviews from our clients

5.0

Don’t just take our word for it - take a look at our reviews from our clients

Jacqueline truly exceeded my expectations during my first visit to the beauty clinic. Her professionalism and skill were outstanding, and I left feeling absolutely delighted with the results. I wholeheartedly recommend both Jacqueline and this clinic for their exceptional services. I'm already looking forward to my next appointment.

Iulia Craiu

I have been here 4 times now for lip filler and my results have always been perfect! All the staff are really kind and friendly and it makes it a very warm environment. I’ve recommended this clinic to my friend and she was also pleased with her results. Would not trust anyone else with my filler. I’ve been to nurse Carla and nurse Ellie. And they were both fab! Thank you!

I have been here 4 times now for lip filler and my results have always been perfect! All the staff are really kind and friendly and it makes it a

Neelam Kaur

It was my first time visiting KL Cosmetics last week the clinic is beautiful and the staff are all lovely! I visited Nurse Ellie for my lips and she was amazing she was so gentle and kept talking me through every step! I will definitely be returning in the future!

It was my first time visiting KL Cosmetics last week the clinic is beautiful and the staff are all lovely! I visited Nurse Ellie for my lips and she was

Aimee Waller

I came to KL about a month ago for my first ever treatment. I knew nothing about dermal fillers but I wanted to enhance my features slightly. Since my initial consultation I’ve been twice now for dermal fillers to my cheek, chin and jawline. I am absolutely over the moon with the results and I cannot thank Nurse Jacs enough for the transformation she has made to my face! She made me feel at ease from the very beginning, listening to what I wanted and discussed everything thoroughly. When having the procedures done Jacs talks you through it all, making you feel comfortable in her capable hands. I can tell Jacs is passionate about her job and very knowledgeable and I trust her completely. All the staff are lovely and welcoming, the clinic is beautiful and clean. I would highly recommend KL and would not go anywhere else!

I came to KL about a month ago for my first ever treatment. I knew nothing about dermal fillers but I wanted to enhance my features slightly. Since my initial

Rachel Utley

I couldn’t be happier with the service I receive every time from Kirsty and the team at KL Cosmetics. A beautiful clinic and Kirsty’s no nonsense approach and attention to detail are exactly what I needed when I finally plucked up the courage to have cheek filler. It took a few years of contemplating and Kirsty never pressured me but waited till I felt confident enough and the results were amazing. She also does my Botox which is perfect every time. I wouldn’t hesitate to recommend KL Cosmetics.

I couldn’t be happier with the service I receive every time from Kirsty and the team at KL Cosmetics. A beautiful clinic and Kirsty’s no nonsense approach and attention to

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